Privacy Policy

Privacy Policy for CraveOff

Effective Date: July 15, 2024

CraveOff (“we”, “our”, or “the App”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, and protected when you use the CraveOff mobile application.

1. Information We Collect

1.1 Information You Provide

Depending on how you use the App, you may provide:

• A name or nickname
• Age and gender (if voluntarily provided)
• Responses to onboarding questions
• Goals, preferences, and app-related inputs
• Journal entries, notes, or messages entered in the app
• Messages sent through in-app chat or AI-assisted features

You choose what information you share within the App.

1.2 Authentication Information

If you sign in using third-party authentication, we collect limited information necessary to create and manage your account, such as:

• Email address
• Basic profile information

Authentication is supported through:

• Google Sign-In
• Apple Sign-In

1.3 Subscription & Payment Information

CraveOff offers optional paid features.

Payments and subscriptions are processed securely through:

• Apple In-App Purchases / Apple Pay
• Google Play Billing / Google Pay

Subscription management is handled by RevenueCat, a third-party service provider. CraveOff does not store full payment or card details.

1.4 Device & Usage Information

We may collect limited technical information, including:

• Non-advertising device identifiers
• Device type and operating system version
• App usage data related to functionality
• Crash reports and diagnostics

We do not collect precise location data or biometric information.

2. How We Use Information

Information collected is used to:

• Provide core app functionality
• Enable account access and subscription features
• Support in-app tools and interactive features
• Maintain app stability and security
• Improve performance and user experience

Some features use automated systems to generate responses based on user input. These features are designed to support reflection and general app interaction.

3. AI & Automated Features

CraveOff includes optional AI-assisted features that generate responses based on user-provided input.

AI-generated content is informational and supportive in nature.

AI features do not provide medical, psychological, or professional advice.

AI processing may involve trusted third-party service providers strictly for app functionality.

4. Data Sharing & Third Parties

We do not sell personal data.

We share limited information only with service providers necessary to operate the App, including:

• Authentication providers (Google, Apple)
• Subscription and billing services (RevenueCat)
• Cloud infrastructure and hosting providers

All service providers process data on our behalf and in accordance with applicable privacy regulations.

5. Data Storage & Security

Data is stored using secure, encrypted infrastructure. We apply reasonable technical and organizational safeguards to protect information against unauthorized access, loss, or misuse.

6. Your Rights

You may:

• Access or update your account information
• Request deletion of your account and associated data

Requests can be made by contacting:
📧 hello.craveoff@gmail.com

7. Age Requirements

CraveOff is suitable for a general audience and is intended for users aged 13 and older, in line with platform requirements.

We do not knowingly collect personal data from children under the applicable minimum age. If such data is identified, it will be deleted promptly.

8. Changes to This Policy

This Privacy Policy may be updated periodically. Material changes will be communicated within the App or through appropriate channels.

9. Contact

For questions or concerns about this Privacy Policy or data practices, please contact:
📧 hello.craveoff@gmail.com